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Terms of Use

Acceptance of Terms

The following terms and conditions (“Terms of Use”) apply to the online services (“Online Purchase Services”) operated by Zkteco (“Zkteco/We”) and are offered to you conditioned on your acceptance without any modification.  Your use of the Online Services constitutes your agreement to all Terms of Use.  If you do not accept these Terms of Use, you must refrain from accessing.  

Ordering and Pricing

We does not warrant that prices and product descriptions are accurate as errors may occur. We reserves the right to vary the price and other details of the Items without prior notice.

We reserve our right not to accept or cancel an order for any reasons at our sole discretion, such as Items out of stock, or Items listed is incorrect price.

If we cancel your order, we will notify you by email and will credit to your account any sum deducted by us from your credit card or refund to you through other available methods as soon as possible but in any event within thirty (30) days of your order. You accept that we will not be obliged to offer any compensation for disappointment suffered.


We support various payment methods which are determined and may be changed by us from time to time. Different payment methods may only be applicable to certain types of Items. The specific payment terms and other related information shall be stated in each Item.

Online payment may be made by Visa and MasterCard through a designated online payment gateway provided by an online payment service provider. We shall not get access or collect your credit card information. If you are experiencing problem with payment, please contact your card issuer as the online payment might be secured/ blocked for some Users.

Electronic Communications

We may communicate with you by email or by posting notices on our Website. You consent to receive communications from us by email. You agree that all agreements, notices, disclosures and other communications that we provide to you in this manner satisfy any legal requirement that such communications be in writing.

Intellectual Property Rights

Content may be provided by third parties and neither we nor our affiliates shall be responsible for third party content or claims on copyrights, trademarks and/or licences during your use of using Online Services.

For details, please read our Copyright and Intellectual Property which sets out the general policies how we handle the contents on our Website.

Protection of Personal Data

We shall ensure that your personal data will only be used in connection with the transactions through Online Purchase Services and for the delivery of the Items and any directly related purposes. We shall take such measures as necessary to ensure that the personal data collected are protected against unauthorised or accidental access, processing or any other use.

Reservation of Rights

We reserves the rights to refuse access to or use (including, but not limited to, the suspension of access to or use) of Online Purchase Services to anyone, at any time, and at its sole and absolute discretion, with or without prior notice, and without liability.

Account Security

We care about the safety and security of our Users. We have adopted a number of security measures to ensure that the Online Services is as safe as possible. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.  

Licence and Site Access

We grant you a limited, non-exclusive and revocable licence to access and make use of Online Services. This licence does not include any resale or commercial use of Online Services or its contents; any derivative use of Online Services or its contents; any downloading or copying of account information; or any use of data mining, robots, or similar data gathering and extraction tools.

Indemnity and Defence

You agree to indemnify and hold Zkteco (including its directors, officers, employees, parent companies, subsidiaries, affiliates and agents) harmless from and against any and all claims, cost, losses, damages, judgments, penalties, interest and expenses (including legal fees) arising out of any claim (being any claim, action, audit, investigation, inquiry or other proceeding instituted by a person or an entity) that relates or arises out of your use of Online Services.  

No Warranty

Online Services are provided on an “as is” basis.  We makes no other representations or warranties of any kind, express or implied, including without limitation the following:

(i)warranties of merchantability, fitness for purpose, title and non-infringement in respect of the Items sold;

(ii)that Online Services will meet your requirements, will always be available, accessible, uninterrupted, timely, secure or operate without error;

(iii)any implied warranty arising from course of dealing or usage of trade;

Limitation of Liability

We shall not be liable to you for and in respect of any loss or damage in connection with any online or offline payment made by you including (without limitation) any loss and/or damage by reason of (a) any failure, delay, interruption, suspension or restriction of the transmission of any information or message from any payment gateways, (b) any error in or omission from any information or message transmitted by the said payment gateways, (c) any breakdown, malfunction or failure of those gateways, or (d) anything arising out of or in connection with them.


If any provision of these Terms of Use becomes or is held to be invalid, unenforceable or illegal for any reason, and in any respect, that provision shall be severed from the remaining Terms of Use, which shall continue in full force and effect.  


You acknowledge and agree that if you decide to browse or use the services provided on Online Services, you do so entirely at your own risk. In no event shall zkteco (including its directors, officers, employees, parent companies, subsidiaries, affiliates or agents) be liable for any loss or damage, direct or indirect, general or special, compensatory, consequential, incidental, arising from or in connection with or otherwise associated with your browsing or use of Online Services.

Rights of Third Parties

It is expressly provided that the Contracts (Rights of Third Parties) Ordinance, (Cap. 623) shall not apply to these Terms of Use and nothing herein shall create rights to nor impose obligations on any third party under the said ordinance.

Governing Law

The Terms of Use are governed and construed in all respects by the laws of Hong Kong.  You agree to submit to the non-exclusive jurisdiction of the courts of Hong Kong.